Our Conditions Of Enrollment
This is a summary of the Conditions of Enrolment that we offer our tutor-supported students.
Course fees include all study materials (which may be kept after the course has ended for your personal use) and, in the case of “with tuition” courses, a tutor’s assessment of coursework and a tutor’s help with individual subject problems. Unless we specifically state otherwise, the fee for a particular course is not inclusive of textbooks, exam board fees, or equipment.
In the case of “with tuition” students, we will provide tuition for a period of two years from the date of enrolment. If you do not pass in your first assessment attempt, however, we will, if asked, provide additional individual tuition without charge for a further year, provided that you:
- completed the course (if you had not, we ask you to carry on studying and finish before your next attempt),
- answered all the coursework for the course and submitted it to your tutor for correction,
- took all the parts of the assessment for which you had prepared,
- resume your programme of studies and advise us of your intention to re-take the assessment within two months of publication of the results,
- there are no outstanding problems with your course fees (e.g. if your employer has not paid our invoice).
You can cancel your course with us and get a full refund at any time during the first four weeks of study if you contact us by phone (ansaphone message, email, fax or letter are insufficient without acknowledgement) to let us know that is what you want to do, and then return your course materials to us with a covering note and by a service that gives proof of delivery.
It is your responsibility to make sure you read all of the guidance notes and instructions we provide and that you make all of the necessary arrangements for your assessments.
Study materials are protected by copyright and are to be used by you solely for your own instruction. You are not allowed to reproduce, sell, or use them as a part of your business in any way without our permission.
